Zinarin logo

Privacy policy

Effective Date: 01/01/2025

ZINARIN values the privacy of all customers who visit our website (zinarin.com) for purchasing premium gemstones and jewelry.

This policy explains how we collect, store and protect your personal data in compliance with applicable laws, including the Personal Data Protection Act B.E. 2562 (PDPA) and General Data Protection Regulation (GDPR).

I. Types of personal data collected

ZINARIN collects the following types of personal data:

(a) Personally Identifiable Information:

  • Full name, date of birth, identity verification documents
  • Recorded voice calls with Zinarin’s sales team
  • Payment details when purchasing products online or offline

(b) Payment Information: Details of purchased products, transaction date and time, payment method (for bank transfer transactions)

(c) Usage Data: Website visit history, page interactions, cookie usage

(d) Voluntarily Provided Information:

  • Contact details submitted via website forms
  • Messages or comments sent to ZINARIN

Note: ZINARIN does not directly process credit or debit card payments. All payments are made via bank transfer only.

II. Purpose of data collection

ZINARIN collects your data for the following purposes:

(a) Processing orders and delivering products

(b) Providing after-sales service and product warranties

(c) Sending promotional offers, special deals and updates

(d) Analyzing data to improve products and services

(e) Complying with legal and business requirements

III. Sharing of personal data

ZINARIN may share your data with third parties under the following circumstances:

(a) Logistics Providers: To facilitate product delivery

(b) Legal Authorities: Upon lawful requests

Collected data may also be processed by third parties acting as independent data controllers, such as banks or payment processing companies. Other entities, such as legal advisors, accountants and auditors, may also assist in processing data when necessary.

ZINARIN ensures that your personal data will not be sold or shared with third parties for marketing purposes without your consent.

IV. Data storage & security

Your data is securely stored with the following measures:

(a) Restricted access to authorized personnel only

(b) Technical security measures to prevent unauthorized access

(c) Deletion of unnecessary data after the retention period

Data Retention Period:

  • Order and contact information: Stored for up to 5 years or until deletion is requested
  • Marketing-related data: Stored until you unsubscribe

V. Your rights as a data subject

You have the right to:

  • Access and request a copy of your personal data
  • Correct or update inaccurate information
  • Request data deletion if it is no longer necessary for retention
  • Withdraw consent for marketing communications
  • File a complaint if your privacy rights are violated

To exercise your rights, please contact us via the channels provided in Section VIII.

VI. Use of cookies

The ZINARIN website uses cookies to enhance user experience, including:

(a) Remembering your preferences

(b) Tracking user behavior to improve the website

You can manage cookie settings through your browser.

VII. Changes to the privacy policy

ZINARIN reserves the right to update this Privacy Policy as necessary. Any changes will be announced via the Zinarin website.

VIII. Contact us

If you have any questions regarding this Privacy Policy or your personal data usage, please contact us at:

ZINARIN

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