Latest update: 01/01/2025
This section provides basic guidelines and answers to common questions about our ordering process. We continuously update this information to ensure accuracy and keep you informed. If you need further assistance or have specific inquiries, please feel free to contact us.
You can place an order by contacting us through the “Contact Us” section on our website. We offer four contact options: LINE Official, Messenger, phone number, and email.
Additionally, you can click “Pre-order” or “Order Now” directly on the product page.
We accept payments through:
**Credit and debit cards are not supported at this time, but we plan to offer this service in the future. We will notify you once it becomes available.
We offer a 1-year warranty on all products. You can find more details in our [Return & Exchange Policy]
Some of our products are premium items and may not display a price. If you are interested, please contact us for pricing and additional details.
Every Zinarin product is carefully packaged in a specially designed box, handcrafted with attention to detail. We also include a special card to enhance your unboxing experience.
You can include a personalized message with your order. Simply let us know during checkout, and we will add it for you.
Currently, we do not offer the option to select a delivery date or time. Shipping is processed according to our standard production and delivery schedule. However, we will notify you as soon as your order is ready to be shipped.